A placement is the formal record that a student is living with a particular homestay family. Here's how to create one.
Who can do this: Homestay Coordinators and Institutional Admins.
Before you start:
The student must be enrolled in Enroller.
The family must be Active and have all their checks in order.
When a placement can't go ahead
A placement will be blocked if any of the following are true:
The family's safety check is missing or has expired.
Any adult in the household is missing a valid background check.
The family already has 4 students staying with them.
The student is under 10 years old.
If you see a block message, you'll need to resolve the issue before the placement can be created.
Creating a placement
There are three ways to get started — pick whichever is most convenient:
From the Placements page: Select Placements in the left menu, then click New Placement in the top-right corner.
From the Placement Screen: Select Placement Screen in the left menu. This view shows available families and students without a placement side by side, making it easy to match them. Select both and the form will open with them already filled in.
From a family's profile: Open the family's profile, go to their Placements tab, and click New Placement. The family will be pre-filled.
Filling in the form
1. Choose the family
Type the family's name to search. Only active families appear in the list.
2. Choose the student
Type the student's name to search and select them. Their date of birth and enrolment dates will load automatically.
The start and end dates are pre-filled from the student's enrolment if available — check these are correct before saving.
3. Set the dates
- Start date — the day the student moves in.
- Expected end date — when the placement is expected to finish. This must be after the start date.
4. Set the weekly rate
Enter the weekly amount the family will be paid in NZD.
5. Check any notices
Yellow advisory notices may appear — for example, if a family has a pet that conflicts with the student's allergy preferences, or if a check is due to expire soon. These are for your awareness and won't stop you from saving.
If the student will be under 14 when they move in, an advisory notice will show. You can still proceed.
If the student is under 10, the placement cannot go ahead.
6. Save
Click Create Placement. You'll be taken to the placement detail page.
After the placement is created
The placement appears in the Placements list and on the family's profile.
Weekly payment amounts are calculated automatically based on the dates and rate you entered.
To update the dates or rate, open the placement and click Edit.
If a student leaves earlier than expected, use End Placement and enter the actual end date.
To remove the placement entirely, use Cancel Placement.